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ESC CeBIT HANNOVER 2011 (1-5 March 2011, Hannover, Germany )
Dear Member, We are pleased to inform that the ...
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ESC 13/05/2011
ESC's New Chairman
Mr.S.Radhakrishnan, Managing Director, DESCON ...
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Citizen Charter

I.     We Endeavor

         (i)    To Efficiently serve 

  • By attending to various communications promptly;
  • By providing detailed information/advice on export policies and procedures;
  • By providing full support to enable the exporters to increase exports;
  • By sponsoring market studies overseas to gather basic market intelligence and leads;
  • By promptly disseminating any information of use to the member;
  • By arranging / coordinating effective participation in relevant exhibitions / fairs / buyer-seller meets abroad;
  • By providing analyzed commercial information useful to the members for global opportunities;
  • By arranging interactive meetings of incoming IT Delegations from abroad with the exporters;
  • By sponsoring Indian IT Delegations overseas;
  • By presenting market access and other export promotion related issues / constraints to the Government for redressal;
  • By organising International Conferences in India to provide a unique forum for networking with foreign buyers;
  • By inviting members to suggest policy changes for improving trade; 

       (ii)   To be Helpful 

  • By being courteous and cooperative;
  • By providing information regarding export procedures, incentives and other benefits;
  • By circulating information on tenders, product enquiries, trade fairs taking place overseas;
  • By circulation of the policies and notices of the Government promptly; and
  • By assisting the exporters to receive financial assistance under the Market Development Assistance Scheme of the Ministry of Commerce and Industry; 

        (iii)  We strive 

  • To Bring excellence in services through an Information an Information & facilitation Counter at the Council.
  • To resolve the problems of the members through a pro-actively and timely approach,
 
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