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| In the Spotlight |
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CeBIT HANNOVER 2011 (1-5 March 2011, Hannover, Germany )
Dear Member,
We are pleased to inform that the ... |
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| News & Events |
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13/05/2011
ESC's New Chairman
Mr.S.Radhakrishnan, Managing Director, DESCON ... |
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Citizen Charter
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I. We Endeavor
(i) To Efficiently serve
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By attending to various communications promptly;
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By providing detailed information/advice on export policies and procedures;
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By providing full support to enable the exporters to increase exports;
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By sponsoring market studies overseas to gather basic market intelligence and leads;
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By promptly disseminating any information of use to the member;
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By arranging / coordinating effective participation in relevant exhibitions / fairs / buyer-seller meets abroad;
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By providing analyzed commercial information useful to the members for global opportunities;
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By arranging interactive meetings of incoming IT Delegations from abroad with the exporters;
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By sponsoring Indian IT Delegations overseas;
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By presenting market access and other export promotion related issues / constraints to the Government for redressal;
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By organising International Conferences in India to provide a unique forum for networking with foreign buyers;
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By inviting members to suggest policy changes for improving trade;
(ii) To be Helpful
- By being courteous and cooperative;
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By providing information regarding export procedures, incentives and other benefits;
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By circulating information on tenders, product enquiries, trade fairs taking place overseas;
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By circulation of the policies and notices of the Government promptly; and
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By assisting the exporters to receive financial assistance under the Market Development Assistance Scheme of the Ministry of Commerce and Industry;
(iii) We strive
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To Bring excellence in services through an Information an Information & facilitation Counter at the Council.
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To resolve the problems of the members through a pro-actively and timely approach,
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